Kirkya Privacy
Policy

01 Introduction

This Privacy Policy describes how Kirkya ("Kirkya", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the Kirkya platform at kirkya.club, the Kirkya mobile application, and all related services.

Kirkya is committed to protecting your privacy. We understand that when you share personal information with us — whether to register an account, make a deposit, or contact our support team — you are trusting us to handle that information responsibly. We take that trust seriously.

This Privacy Policy is written in plain English so that every Kirkya player can understand exactly how their data is handled. If you have any questions after reading this policy, our support team is available 24/7 to help.

02 Data We Collect

Kirkya collects only the personal data that is necessary to provide you with a safe, fair, and enjoyable gaming experience. The categories of personal data we collect include:

03 How We Collect Your Data

Kirkya collects your personal data through the following means:

• Direct interactions: When you register a Kirkya account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
• Automated technologies: When you use the Kirkya platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 6 for more details on cookies.
• Third-party sources: We may receive data about you from identity verification providers, payment processors (such as bKash, Nagad, and Rocket), and fraud prevention services. This data is used solely to verify your identity and protect your account.

Kirkya does not purchase personal data from data brokers or any other third-party data sources for marketing purposes.

04 How We Use Your Data

Kirkya uses your personal data for the following purposes, each of which has a lawful basis under applicable data protection law:

• Account management: To register and maintain your Kirkya account, verify your identity, and manage your account settings and preferences.
• Payment processing: To process your deposits and withdrawals securely via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Legal compliance: To comply with anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and any other applicable legal obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the Kirkya platform.
• Responsible gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to apply responsible gaming tools where appropriate.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Platform improvement: To analyse usage patterns and player behaviour in aggregate to improve the Kirkya platform, fix bugs, and develop new features.
• Marketing communications: To send you promotional offers and updates about Kirkya, where you have given your consent to receive such communications. You can opt out at any time.

05 Sharing Your Data

Kirkya does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your transactions. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity verification providers: We share identity documents with KYC verification partners to confirm your age and identity. These partners are contractually obligated to handle your data securely and confidentially.
• Fraud prevention services: We may share technical and usage data with fraud detection providers to protect the integrity of the Kirkya platform and all its players.
• Regulatory authorities: Kirkya may be required by law to disclose personal data to government agencies, law enforcement, or regulatory bodies. We will only do so when legally compelled and will notify you where permitted by law.
• Business transfers: In the event of a merger, acquisition, or sale of Kirkya's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected.

06 Cookies

Kirkya uses cookies and similar tracking technologies to enhance your experience on the platform, keep you logged in securely, and understand how players use our services. A cookie is a small text file stored on your device when you visit a website.

The types of cookies Kirkya uses include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Help us understand how players navigate the platform so we can improve the user experience. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Kirkya platform and prevent you from logging in or making transactions.

07 Data Retention

Kirkya retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. Specific retention periods include:

• Account data: Retained for the duration of your account and for 5 years after account closure, as required by AML regulations.
• Transaction records: Retained for 7 years to comply with financial record-keeping requirements.
• Support communications: Retained for 2 years after the resolution of the relevant enquiry or dispute.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised for analytical purposes.

When personal data is no longer required, Kirkya securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Security

Kirkya takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security measures include:

• AES-256 encryption for all data stored at rest
• TLS 1.3 encryption for all data transmitted between your device and Kirkya's servers
• Multi-factor authentication options for player accounts
• Regular security audits and penetration testing by independent third parties
• Strict access controls ensuring only authorised Kirkya staff can access personal data
• 24/7 automated monitoring for suspicious activity and potential breaches

09 Your Rights

As a Kirkya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] or via live chat.

• Right of access: You can request a copy of all personal data Kirkya holds about you. We will provide this within 30 days of your request.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it. You can update most information directly within your account settings.
• Right to erasure: You can request that Kirkya delete your personal data. Note that we may be required to retain certain data for legal or regulatory reasons even after account closure.
• Right to restrict processing: You can ask Kirkya to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You can object to Kirkya processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
• Right to withdraw consent: Where Kirkya processes your data based on your consent (such as for marketing emails), you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

10 Children

The Kirkya platform is strictly for adults aged 18 and over. Kirkya does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you are a parent or guardian and believe that your child has registered a Kirkya account, please contact us immediately at [email protected] so we can take prompt action.

11 Changes to This Policy

Kirkya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how Kirkya protects your privacy. Your continued use of the platform after any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Kirkya handles your personal data, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available 24/7 directly within the Kirkya platform and app
• FAQ: Visit our FAQ page for answers to common privacy questions

We take all privacy enquiries seriously and aim to respond to every request within 24 hours. For data rights requests, please include your registered email address and a description of your request so we can process it as quickly as possible.